Terms of service
Last updated: April 20, 2026
Welcome to Liserie.
These Terms of Service explain how you may access and use our website, place orders, purchase products, and interact with our services. By visiting liserie.com, creating an account, placing an order, or using any part of our website, you agree to these Terms, along with our Privacy Policy, Shipping Policy, and Refund Policy.
Please read these Terms carefully before using our website. If you do not agree with them, you should not use our services.
1. About Liserie
Throughout these Terms, “Liserie,” “we,” “us,” and “our” refer to the Liserie online store and related services.
We offer women’s apparel, accessories, styling content, and related online shopping services through our website.
Our website is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.
2. Eligibility and Account Responsibility
By using our website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you are using the website with the permission of a parent or legal guardian.
If you create an account with us, you are responsible for keeping your login information secure and for all activity under your account.
You agree to provide accurate, current, and complete information when creating an account, placing an order, or contacting us.
3. Product Information
We make every effort to present our products as accurately as possible, including product descriptions, images, colors, sizing, materials, and pricing.
However, please note:
- Product colors may appear slightly different depending on your screen, lighting, device settings, or display resolution.
- Natural fabrics may have slight variations in texture, weave, color, or finish.
- Measurements may vary slightly due to manual measuring or garment construction.
- Product availability may change without notice.
We reserve the right to update, modify, discontinue, or limit the availability of any product at any time.
4. Size, Fit, and Styling Advice
Size guidance, fit advice, styling suggestions, and product recommendations are provided to help you make a more informed purchase decision.
However, fit may vary depending on body shape, personal preference, fabric type, and garment design.
We encourage you to review the product-specific size chart and our Size Guide before placing your order.
5. Orders and Acceptance
When you place an order on our website, you are making an offer to purchase the selected items.
Your order is accepted only after payment has been successfully processed and we confirm the order.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Product unavailability;
- Pricing or product information errors;
- Suspected fraudulent or unauthorized activity;
- Payment issues;
- Shipping restrictions;
- Violation of these Terms;
- Unusual order activity or resale behavior.
If we cancel or modify your order, we will attempt to contact you using the email address, phone number, or billing information provided at checkout.
6. Pricing, Promotions, and Payment
All prices are displayed in the currency shown at checkout unless otherwise stated.
Prices, discounts, promotional offers, and product availability may change at any time without prior notice.
The final amount payable, including product price, shipping fee, taxes, duties, discounts, or other applicable charges, will be shown at checkout before you complete payment.
By placing an order, you represent and warrant that:
- The payment information you provide is accurate and complete;
- You are authorized to use the selected payment method;
- You agree to pay the full amount shown at checkout.
We use third-party payment providers to process payments securely. We do not store your full credit card details on our servers.
7. Shipping and Delivery
Shipping and delivery are subject to our Shipping Policy.
Delivery times shown on our website are estimates only and are not guaranteed. Shipping timelines may vary due to order preparation time, carrier delays, customs clearance, holidays, severe weather, peak seasons, incorrect shipping information, or other circumstances beyond our control.
For pre-order items, additional preparation time may be required before shipment. Please review the product page and Shipping Policy carefully before placing an order.
Once an order has been handed over to the shipping carrier, delivery is managed by the carrier. We will provide tracking information when available and will do our best to assist with delivery issues.
8. Pre-Order Items
Some items may be offered as pre-order due to limited availability, restocking, seasonal demand, or production scheduling.
Pre-order items are not ready to ship immediately and may require additional preparation time before dispatch.
By placing an order for a pre-order item, you acknowledge and agree that the item may ship later than regular items.
You may request to cancel a pre-order item for a refund before it has been shipped.
If your order contains both regular and pre-order items, we may ship them together or separately depending on availability and logistics.
9. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are handled according to our Refund Policy.
Please review our Refund Policy carefully before placing an order.
Items must meet the eligibility requirements stated in our policy to qualify for a return, exchange, or refund.
Liserie offers one complimentary exchange per eligible order where applicable.
Shipping fees, duties, taxes, or other charges may not be refundable unless required by law or stated otherwise in our Refund Policy.
10. Customs, Duties, and Taxes
For international orders, customs duties, import taxes, VAT, brokerage fees, or other charges may be imposed by the destination country or region.
These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated at checkout.
We are not responsible for customs delays, refused packages, or additional charges imposed by local authorities.
11. Order Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
Once an order has been processed, packed, or shipped, we may not be able to modify or cancel it.
Pre-order items may be cancelled for a refund before shipment.
We reserve the right to cancel orders when necessary due to product availability, payment issues, suspected fraud, incorrect pricing, or other operational reasons.
12. Website Use
You agree to use our website only for lawful purposes and in accordance with these Terms.
You may not:
- Use our website for fraudulent, harmful, or unlawful activities;
- Attempt to interfere with website security or functionality;
- Upload viruses, malware, or harmful code;
- Scrape, copy, or extract website content without permission;
- Misrepresent your identity;
- Use our website to harass, abuse, or harm others;
- Violate any applicable laws or regulations;
- Use our services for unauthorized resale or commercial exploitation.
We reserve the right to restrict, suspend, or terminate access to our website if we believe these Terms have been violated.
13. Intellectual Property
All content on our website, including text, images, product photography, graphics, logos, designs, videos, layout, branding, and other materials, is owned by or licensed to Liserie.
You may use our website for personal, non-commercial purposes only.
You may not copy, reproduce, distribute, modify, display, publish, sell, or exploit any content from our website without our prior written permission.
14. Customer Reviews, Feedback, and User Content
If you submit reviews, photos, comments, feedback, suggestions, or other content to us, you grant Liserie the right to use, reproduce, display, edit, publish, and share that content for purposes including customer service, website improvement, marketing, and promotional use.
You are responsible for ensuring that any content you submit is accurate, lawful, and does not violate the rights of others.
We may remove or edit user-submitted content at our discretion.
15. Third-Party Services and Links
Our website may include links to third-party websites, tools, payment providers, shipping services, analytics platforms, advertising tools, or other services.
We are not responsible for the content, policies, security, or practices of third-party services.
Your use of third-party services may be subject to their own terms and privacy policies.
16. Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, share, and protect your personal information.
Because our store is hosted by Shopify, certain personal information may also be processed by Shopify and related service providers to operate the e-commerce platform.
17. Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, shipping fees, transit times, or other details.
We reserve the right to correct any errors, update information, cancel orders, or modify details at any time without prior notice, including after an order has been submitted.
18. Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis.
While we aim to provide a reliable and enjoyable shopping experience, we do not guarantee that our website will always be uninterrupted, secure, error-free, or free of technical issues.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, and non-infringement.
19. Limitation of Liability
To the fullest extent permitted by law, Liserie and its owners, employees, partners, service providers, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising from your use of our website, products, or services.
This includes, without limitation, loss of profits, loss of data, business interruption, replacement costs, or other damages related to website use, product purchase, shipping delays, third-party services, or reliance on website information.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
20. Indemnification
You agree to indemnify and hold harmless Liserie, its affiliates, partners, employees, contractors, service providers, and agents from any claims, damages, losses, liabilities, or expenses arising from:
- Your use of our website;
- Your violation of these Terms;
- Your violation of any law or third-party rights;
- Any content or information you submit to us.
21. Termination
We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms or engaged in conduct that may harm Liserie, our customers, or our service providers.
Sections that by their nature should survive termination will continue to apply.
22. Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, the updated version will be posted on this page with a revised “Last updated” date.
Your continued use of our website after changes are posted means you accept the updated Terms.
23. Governing Law
These Terms are governed by and interpreted in accordance with the laws applicable to the jurisdiction where Liserie operates, without regard to conflict of law principles.
Any disputes will be handled in accordance with applicable law.
24. Contact Us
If you have any questions about these Terms of Service, please contact us:
Liserie Customer Support
Email: support@liserie.com
Website: https://liserie.com